Who should I contact if I think gambling is becoming a problem?

You can reach q7mm's 24/7 Myanmar-language Live Chat at any time. You can also contact us by email at support@q7mm.im. We keep your personal information secure and handle it with care.

21+ Only

Responsible Gaming at q7mm

Q: Can I change my deposit limit immediately?

When you lower your deposit limit, it takes effect immediately. However, increasing it takes 24 hours, and the increase will only take effect after that period ends. This system is designed solely to protect players.

Q: Can players under 21 play?

No. The q7mm platform is for adults aged 21 and above only. Age must be verified when opening an account, and accounts of those under 21 will be closed immediately. This restriction is in place to protect all players.

Gaming should be fun. q7mm provides tools so you can manage your playing time and money yourself.

Gaming must be enjoyable

Playing at q7mm should be an experience you enjoy for entertainment. Do not see gambling as a way to make money or to win back losses. Every game carries the risk of losing, and we always recommend that you only play with money you can afford to lose.

As an organisation, q7mm puts the wellbeing of our players first. That is why we have built a platform where players can set their own limits, take a break from gaming, and access support tools directly.

This page covers the core principles of responsible gaming, self-assessment tools, control tools, and how to get help — all in one place.

Warning Signs of Problem Gambling

You feel like you are gambling to chase losses
Gambling is affecting your family, relationships, or work
You have set a budget for gambling but keep going over it
You are hiding how much time and money you spend on gambling
You have tried to stop while playing but could not
You are borrowing money to gamble or dealing with debts and loans because of it
Feeling like you can't stop gambling and it's causing you worry

If you feel this way, you can reach our 24/7 Live Chat support right away. You can ask questions freely without worrying that your personal information will be shared.

Self-Protection Tools

Deposit Limit

You can set the maximum amount you can deposit per day, per week, or per month yourself. Reducing this limit takes effect immediately, but increasing it will take 24 hours.

Playing Time Time-Out

You can choose a Time-Out period from 24 hours up to 6 weeks to keep a balance with your daily life. During the Time-Out period, you will not be able to access or play any games.

Self-Exclusion

If you want to stay away from gambling for a longer period, you can enable Self-Exclusion. You can choose a period from 6 months to 5 years. Your account can only be reopened after this period ends, and it must be done through Support.

Checking Your Gaming History

You can view your deposit, withdrawal, and gaming records by time period. These records are clearly visible in the account section, so you can review your own gaming patterns.

24/7 Support Live Chat

You can contact us in Burmese through our 24/7 Live Chat for any gambling-related questions or issues. You can also reach us by email at [email protected].

Account Closure

If you want to stop gambling for good, you can contact q7mm Support to permanently close your account. We take this decision seriously and will close it for you.

How to Use the Control Tools

Log In to Your Account

Open Account Settings

Go to Profile in the top right corner and select "Account Settings".

Go to the "Responsible Gaming" Section

You will find the deposit limit, Time-Out, and Self-Exclusion tools here.

Choose the Limit You Want and Confirm

After your selection is saved, a confirmation will be sent to your email.

Contact Support (If Needed)

For stricter tools such as Self-Exclusion, our 24/7 Live Chat is available to help.

Things to Know When Adjusting Limits

When you reduce a deposit limit, it takes effect immediately
When you increase a deposit limit, it will take 24 hours
A Time-Out period cannot be ended early before it expires
A Self-Exclusion period cannot be lifted by Support either until it has fully expired
Personal information is protected with adequate SSL encryption

Questions to Check Yourself

Answer the questions below honestly. If you answer "true" to 3 or more, you should consider using a gambling control tool.

Have I ever gambled beyond my set budget?

Have I ever spent my savings or salary because of gambling?

Have I ever tried to stop while gambling but couldn't?

Have I ever borrowed money from family or friends for gambling?

Have I ever hidden my gambling from the people closest to me?

Have I ever felt like I was gambling to win back money I lost?

Budget Control Tips

Set a Budget Before You Start

Before you start playing, decide in advance how much you are willing to lose, and be ready to stop when you reach that amount.

Limit Your Playing Time

Set a time limit for each session in advance. Set a timer on your phone and be ready to stop when it goes off.

Play for Fun Only

Gambling is entertainment, not a source of income. If you win, treat it as a stroke of luck.

Want to Gamble Responsibly?

Use the tools we have prepared at q7mm to keep gambling enjoyable. You can find answers to any gambling-related questions in our FAQ.

Check FAQ q7mm Login Play Slots

Responsible Gaming Quick Answers

Self-Exclusion is a tool you activate yourself to block access to your account for a set period. You can find it under Responsible Gaming in your q7mm Account Settings. You can choose a period from 6 months to 5 years. Once the period ends, you can only reopen your account through Support. If you need further clarification, contact us via 24/7 Live Chat.

When you lower your deposit limit, it takes effect immediately. However, increasing it takes 24 hours, and the increase will only take effect after that period ends. This system is designed solely to protect players.

Time-Out is a short break where you can step away for anywhere between 24 hours and 6 weeks. Once the period ends, you can resume playing. Self-Exclusion is a stricter tool with a period of 6 months to 5 years, and you can only reopen your account through Support after the period ends.

You can reach q7mm's 24/7 Myanmar-language Live Chat at any time. You can also contact us by email at [email protected]. We keep your personal information secure and handle it with care.

No. The q7mm platform is for adults aged 21 and above only. Age must be verified when opening an account, and accounts of those under 21 will be closed immediately. This restriction is in place to protect all players.

Log in to your q7mm account and go to the Transaction History or Bet History section in Account Settings. You can view your deposit, withdrawal, and betting records by date. Checking these records regularly is a good responsible gaming habit.